What is the best Software for Remote Support?

remote Support

I was been a technical support all my working life. All types of Technical support, you name it I tried it. Phone, Remote, On-site, Chat, E-mail etc.

My favorite amongst this support type is the remote. Why? Because you can actually see and troubleshoot it ASAP right from your office table.

In order to do so, I used different software for remote support. TEAMVIEWER, GOTOMEETING, LOGMEIN, PCANYWHERE, TECHINLINE, REALVNC, ULTRAVNC are some of those remote support tools.

 Apple MacBook Pro MD101LL/A 13.3-Inch Laptop (NEWEST VERSION) 500GB Storage 13.3″ Display

1. TEAMTeamviewer logoVIEWER 

is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. The software operates with the Microsoft Windows, OS X,[1][2] Linux,[3] iOS,[4] and Android[5] operating systems. It is possible to access a machine running TeamViewer with a web browser.[6] While the main focus of the application is remote control of computers, collaboration and presentation features.


The All-In-One solution for any application
While most competitors offer different packages for spontaneous support,server administration, home office, presentations, meetings, online training and teamwork, TeamViewer combines all of these modules in a
single, extremely affordable application.
Smooth operation – even behind firewalls
The biggest problems in using remote maintenance software are generally caused by firewalls, disabled ports and NAT routers for local IP addresses. When you use TeamViewer, these problems no longer exist:
TeamViewer finds your partner even through firewalls.
Highest security standards
TeamViewer is a very secure solution for remote maintenance. Your
connections utilize completely secured data channels featuring 1024-bit
RSA key exchange and 256-bit AES session encoding.
Much more than competitively priced
TeamViewer‘s pricing is unbeatable. It is sold as an inclusive standalone package for a permanent use of the purchased licence. There are no monthly or hidden costs, such as service contracts.
Simple to install and use
Neither an installation nor administrator rights are required by the
customer; your customer merely runs a small program and you are ready
to go.

Teamviewer Reference here

2. GoToMeetingGotomeeting-logo-180x180Try online tool

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is a Web-hosted service created and marketed by Citrix Online, a division of Citrix Systems. It is a remote meeting, desktop sharing, and video conferencing software that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real-time.

GoToMeeting was designed to allow the desktop view of a host computer to be broadcast to a group of computers connected to the host through the Internet. Transmissions could be protected with high-security encryption and optional passwords. By combining a Web-hosted subscription service with software installed on the host computer, transmissions could be passed through highly restrictive firewalls.[1]

GoToMeeting reference here .

GoToMeeting is the most secure online meeting product available. Meetings cannot be viewed by anyone except meeting attendees.
Feature Benefit
End-to-End Encryption Industry-standard SSL and U.S. government- standard 128-bit AES encryption protect your online meetings from eavesdroppers.
User Authentication Strong passwords and unique meeting IDs protect your account and your meetings from unauthorized visitors.
One-Time Meeting Passwords Single-use meeting passwords are available to protect your most sensitive online meetings.
Secure Control over Desktop
The presenter always has complete control when sharing keyboard and mouse with attendees, creating a secure environment for collaboration.
Features and Benefits
Feature Benefit
High-Definition Video Conferencing NEW – See meeting attendees in high-definition without the need for expensive hardware or video system, using easy-to-use video controls.
Desktop Viewing Enhance meetings by showing attendees any application and file on your desktop. Attendees can share their desktops, too.
Share Keyboard and Mouse Control Securely collaborate with colleagues on projects by working together in real time.
Email and Instant-Messaging Integration* Start scheduled or spontaneous meetings from Microsoft® Outlook®, IBM® Lotus Notes® or various instant-messaging services.
Chat Chat with all attendees or converse privately with a specific participant.
Total Audio Service Choose free VoIP, phone conferencing or both.
Mac Support Host and attend meetings on your Mac® as well as on your PC.
Desktop Recording/Meeting Playback Save, replay, post or email valuable interactions and presentations – including audio.
Specific ApplicationSharing* Share only the application you choose, keeping attendees focused on what you want them to see.
DrawingTools* Increase participation and spice up presentations with tools to draw, highlight and point to items of interest right on the screen.
LogMeIn Free logo3. LOGME IN RESCUEDownload Installer for windows

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The heavyweight of all remote access tools is LogMeIn, and in particular, the LogMeIn Rescue product, which is their most reasonably priced service and the most balanced based on cost and functionality. There’s just about nothing that cannot be done with this service; it is fully customizable, works cross-platform, has the ability to automatically reboot into a running session, and even supports Smart Phones! The process of connecting is also simple and fast, and there is no need to install any software on either machine. The main constraint of LogMeIn Rescue is the fact that it is priced at over $110 on a monthly basis and over a $1000 for the entire year. As a result, this service is out of my reach, and I am sure many small businesses would agree with me that it is often better to opt out for something less comprehensive, yet more cost-effective.

With LogMeIn Rescue, IT teams can keep customers and employees up and running without the need for pre-installed software. Use a single remote support tool to service PCs, Macs or smartphones on demand anywhere, 24/7, as if you were sitting in front of them.

LogMeIn Reference here.


Unattended AccessEnable computers to be accessed at a configurable time in an unattended mode without the end user’s involvement. This enables maximum flexibility to solve problems when it is convenient for both the end user and the technician.
Multi-Platform Remote ControlPerform ultra-fast remote control with patent-pending point-to-point technology. Access a remote computer in approximately 20 seconds or less, without pre-installing software.
Smartphone SupportManage remote control, diagnostics and configuration of smartphones including Windows, Symbian and BlackBerry. Rescue simulates the customer’s smartphone on the technician’s computer, who can then share control of the screen and keypad.
Rescue Desktop AppThe new Desktop App enables technicians to access their console in one click, so they can provide support faster, without the hassle of a browser.
Web-based Technician ConsoleEfficiently conduct remote support sessions with this versatile online interface. Initiate new sessions or respond to online customer requests waiting in a shared queue.
Remote DiagnosticsGain a snapshot view of system information in a straightforward dashboard with visibility into processes, services and applications. For smartphones, view system info such as memory, battery life and software version.
Instant ChatDesktop browser-based chat allows technicians to chat with end users without needing to download the applet. Instant chat can be fully embedded and customized into a web-based application.
Drag and Drop File TransferDrag and drop multiple files and folders through a dual-pane file transfer option.
Reboot and ReconnectReboot and reconnect to end-user systems, even if these systems are unattended, for uninterrupted support sessions. Connect to systems even while in “safe mode”.
Mobile Device ConfigurationTechnicians can directly configure settings on iPhone, Android, Windows Mobile and Symbian devices without using remote control.
Support Session HistoryInput notes for retrieval during future sessions, and view history and notes captured from previous support sessions.
Technician Screen SharingTechnicians can share their screen with end users for training purposes.
Multi-Session HandlingConduct up to 10 concurrent remote sessions with a tabbed console interface that lets you toggle easily between sessions.
Multi-Monitor NavigationView monitors side by side or toggle between monitors for customers using multi-monitor setup.
Log-In as AdministratorRun the Rescue Applet as a Windows System Service or Mac OS X daemon for administrator rights on a remote computer.
Communication ToolsEnhance communications with the White Board and Laser Pointer features.
Integrated Content Portal  NEW!Easily access external web content right from the Tech Console, like a knowledge base or FAQs
symantec-logo-lg4.  Symantec PCAnywhereDownload

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As remote offices and telecommuting become more prevalent, the ability to manage devices from virtually any location is quickly changing from a luxury to a necessity.

Symantec pcAnywhere™, a leading remote control solution, helps organizations access and securely manage remote computers to resolve issues quickly. pcAnywhere supports multiple platforms for both host and remote systems, including Windows® (including Vista® and Windows Server® 2008), Linux®, and Mac®. Systems can also be securely accessed from Windows Mobile®/Pocket PC devices and Web browsers. pcAnywhere 12.5 allows you to easily connect to
mission-critical servers and endpoint devices, ensuring complete control—even if your building becomes inaccessible.

Features and benefits

• Provides a feature-rich, secure, reliable remote controlsolution to accelerate resolution of help desk calls.
• Offers heterogeneous host and remote platform support across Windows, Linux, and Mac OS X. All
hosts can also be accessed from Microsoft® Pocket PC devices or Web browsers.
• Supports 64-bit environments.
• Gateway option enables real-time discovery of and connection to multiple devices behind firewalls and NAT devices, which mitigates private and dynamic IP challenges, and minimizes port opening and forwarding.
• Host invitation feature simplifies the process of hosts establishing a reverse connection from behind firewalls and NAT devices.
• User interface provides simple, graphical, task-based options. You can also combine the pcAnywhere Manager with all active sessions into a single window.
• Mobile remote management tools reduce the steps, bandwidth, and time required for remote troubleshooting and issue resolution from Pocket PC and Pocket PC Phone devices.
• The Symantec pcAnywhere Access Server option facilitates the discovery of and connection to multiple pcAnywhere hosts from anywhere—regardless of location or network configuration. (Sold separately; works in conjunction with pcAnywhere 12.x.)
• AES encryption algorithm provides users with a choice of all available cipher strengths (128-bit, 192-bit, and 256-bit) in addition to the currently offered RC4 symmetric algorithm and other options (pcAnywhere encoding, public key, or  one). pcAnywhere encryption is FIPS 140-2 validated.
• Supports multiple authentication methods so you can use existing network authentication user names and passwords.
• Windows PE support allows you to use a pcAnywhere Thin Host within Windows PE operating system.
• Symantec pcAnywhere Mobile™ permits a connection to and remote control of a standard pcAnywhere host from a current market-standard Pocket PC device over any TCP/IP connection, including wireless (cellular, Bluetooth®, and  iFi). Users can be away from their desktops while still having access to their computers via pcAnywhere.
• Bandwidth auto-detect allows users to optionally detect the actual connection speed of each connection, and adjust settings that affect performance during lower bandwidth connections.
• Symantec Packager simplifies pcAnywhere installation and setup, and allows administrators to tailor the solution to best fit the needs of their organization.

Techinline_logo5. TechInLine Remote DesktopTry it Free

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Techinline Remote Desktop enables users to view, diagnose, and, if needed, take full control to resolve any problems on a remote computer which can be located at any point of the world. No matter how far the specialist is from the client, Techinline Remote Desktop works as if the two machines are located on the same table.


Instant Remote Desktop Connection.

Only a browser and an internet connection are required to launch a remote support session between any two computers, making it an ideal solution for instant access and on-demand support for existing and new customers alike. The entire connection process is as simple as it gets! Log into your account online to start the support session, then direct your customer to techinline.net in order to obtain a 6-digit Client ID number (Alternatively, a short-address FixMe.it can be used to obtain the Client ID ). Enter this number into the corresponding field on your end to instantly start resolving any technical issues on the remote desktop.

It does not matter whether you or your clients are located behind a firewall, proxy server, or NAT: Techinline guarantees a trouble-free connection in any environment. Furthermore, our solution does not require pre-installing or downloading software on either machine. Such simplicity and reliability presented by Techinline’s browser-based technology provide you with the capability to offer immediate service and ad-hoc support to practically anyone around the globe. Save time and money by managing tasks directly from the comfort of your office!

Get the best performance out of your customer support team.

Grant your technical support team the ability to observe what is happening on your customers’ remote desktop and immediately deliver the professional assistance required. You can seamlessly integrate our solution into your website in order to simplify the connection process for your customers while also promoting your brand. The simplicity of the Techinline service enables you to support even the least “computer-savvy” users.

Remote desktop sessions are always confidential and secure.

Techinline’s technology guarantees reliability, security, and privacy for you and your clients. All data exchanged between the session participants is encrypted with industry standard Secure Socket Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption, which are used by online banking transactions. Techinline ensures that your business and clients are granted the highest standard of service possible.

vnclogo150x1506. RealVNCClick for best deals on gadgets and electronics


VNC allows you to access and control your desktop applications wherever you are in the world, whenever you need to. VNC has a widespread user base, from individuals to the world’s largest multi-national companies, utilizing the technology for a range of applications.

Cross-platform remote control

Enable connections to be established between computers running an unrivalled mix of Windows, Mac OS X, UNIX, and Linux operating systems.

VNC authentication

Prevent unauthorized access with a password specific to VNC. Note passwords are always encrypted, even if encryption is turned off or not supported.

128-bit AES encryption

Encrypt connections using 128-bit AES, for high performance encryption. This means that all data transmitted in either direction while connections are in progress—keystrokes and mouse movements made by users; screen captures sent back in order to display the desktop—are resistant to packet sniffing and tampering, man-in-the-middle attacks, and other malicious eavesdropping.


System authentication

Authorize users to connect using the already-familiar credentials of their own user accounts on a computer. Note passwords are always encrypted, even if encryption is turned off or not supported.

Optimized performance

Patented algorithms for encoding screen data enable the user experience to be as seamless as your network connection will allow.


Enable connected users to print files directly to printers connected to their own computers.

File transfer

Enable connected users to transfer files in either direction, and also share with other users connected at the same time.


Enable connected users to chat to other users connected at the same time, or with a host computer user.

Dedicated support channel

Get help when you need it, and in addition receive free upgrades for the duration of the contract. On expiry, you can renew for a competitive fee to continue receiving help and upgrades.

256-bit AES encryption

Encrypt connections using ultra-secure 256-bit AES, for ultra-high performance encryption. This means that all data transmitted in either direction while connections are in progress—keystrokes and mouse movements made by users; screen captures sent back in order to display the desktop—are resistant to packet sniffing and tampering, man-in-the-middle attacks, and other malicious eavesdropping.

Single sign-on authentication

Automatically authorize users to connect using the credentials they have already entered to log on to their own computers. Note all computers must be in a managed network environment, with (for example) a Kerberos authentication server.

Powerful deployment tool

Windows only (other platforms coming soon). Deploy, install, and license VNC on computers from a central location. Configure VNC from a management console (for example, to change authentication or encryption settings).

ultravnc_logo7. ULTRA VNCDownload

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UltraVNC is a powerful, easy to use and free software that can display the screen of another computer (via internet or network) on your own screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.

If you provide computer support, you can quickly access your customer’s computers from anywhere in the world and resolve help desk issues remotely! With addons like SingleClick your customers don’t even have to pre-installed software or execute complex procedures to get remote help desk support.

Key features

File transfer, Video driver, Optional Encryption Plugins, MS Logon, Text chat, Viewer Toolbar, Java Viewer with File Transfer , as well as Viewer Auto scaling and Server Side Scaling, Multiple-Monitors-support,Repeater/Proxy-support, Auto reconnection, good performances and tons of other functionalities.


Repeater, SingleClick generator and NATtoNAT connectors , that help you to easily handle the most complex connection situations.

UltraVNC runs under Windows operating systems (95, 98, Me, NT4, 2000, XP, 2003, Vista, Windows 7…***). Its embedded Java Viewer allows you to connect (and make File transfers) from a simple Web Browser on any system supporting Java (Linux, Mac OS…) to an UltraVNC server.
** 95-NT4: only supported with the old 1.0.2
** 2000 is still supported as special build (VS2008), VS 2010 compiler is not longer 2000 compatible.

All of the remote support Software above were of good use but my favorite and was stuck for years was the real VNC and Teamviewer for the simple reason that its easy to use, cheap(free), fast and reliable.

How about you? What do you think is the best Software for remote support? Vote now. Add any other answer if your choice is not in the option.

My Fiesta Online Game Experience


Year 2011, because i am somewhat bored i started playing fiesta online game.

Fiesta Online

Fiesta Online

The game’s visual animation if i will rate from 1 being lowest to 10 as highest will be 6. Its just okay for me. but what attracted me with this game is you can download and play it for free. You don’t need a re loadable prepaid card to play it. So basically to start it will ask you to choose a character of your choice.  There are 5 main characters that you can choose.

1. Fighter

Fighter Fiesta Online

Fighter Fiesta Online

Thanks to their strength, fearlessness and superb combat skills, fighters are always ready to take on any enemy. The powerhouse and mainstay of any party, fighters battle foes at close range while allies support them from all sides. With the slash of a sword, or the swing of an axe, all you will hear is the death cry of enemies.

Fighters can equip a 1H (1-handed) sword and shield or a 2H (2-handed) sword or axe. They can only wear armor specific to their class and level. Main attributes are Strength (for damage) and Endurance (for more hit points and defense). To increase your SP (spirit points), ability to use more skills and chance for critical hits, try adding some points to spirit. For your skill mpowers (under skills button “K” key), focus on increasing damage output at first. You can also save all your skill empowers till level 20 and put all the damage increase to 2H skills. A tank-type build often reduces the cool down of their taunts, Snearing Kick and Mock.

Skill empower will also enable you to increase the duration of a fighter’s stun skill. You can empower skills beginning at level 3.

2. Cleric

Cleric Fiesta Online

Clerics aid fellow adventurers with the holy power of light and deal damage with ommands channeling holy wrath. The cleric can also bless his allies with magical shields and even increase their damage, making clerics an essential part of any raiding group. When a cleric speaks a word of power, you live or die.

Clerics can equip a hammer or mace and a shield. They can only wear armor specific to their class and level. Main attributes for Clerics focused on healing are Endurance (more hit points and defense) and Spirit (more spirit points). If you want to be a combat cleric, try putting stat points into Strength (to increase damage output), Endurance and Spirit. For your skill empowers (under skills button “K” key), focus on increasing damage output at first. This will help you in combat should you wish to solo.

NOTE : Do not put any empowerment points into the duration or spirit point cost of buffs. For a boost in damage output, increase damage of Bash. For healer-type builds, reduce the cool down of your healing spells for faster healing.

3. Archers

Archer Fiesta Online

The Archer aids the party with an assortment of skills and summons the forces of nature to protect them. They are a tactical part of any group, providing dangerous long ranged attacks and strategic support. Once their sights are set on an enemy, resistance is futile. Archers start out with the highest damage output of any class in the game.

The Archer can equip a bow or crossbow. They can only wear armor specific to their class or level. Main attributes are Strength (more damage) and Spirit. This will increase your change for critical hits and add more spirit points.

For your skill empowers (under skills button “K” key), focus on increasing damage output and increasing the cool down of important skills such as Power Shot and Aimed Shot. You can empower skills beginning at level 3.

4. Mage

Mage Fiesta Online

The Mage is one with the magical energies of Isya, channeling arcane power and commanding it to do his bidding. The Mage may be frail and weak in body, but that is a worthy sacrifice for the strength of the mind. The Mage is the heavy hitter of the group, casting powerful damaging ranged spells at single and multiple targets. Enemies flee from the sounds of their fearsome incantations.

The Mage is the only class that begins with a starting spell, Magic Missile.
The Mage can equip a staff or a wand. They can only wear armor specific to their class and level. Main attributes are Intelligence (magical damage) and spirit. This will increase your change for critical hits and add more spirit points. It is possible to put more points in Endurance if you would like more hit points. This will allow you to survive a little longer.

For your skill empowers (under skills button “K” key), focus on increasing damage output at first. This will help you in combat should you wish to solo. Focus on increasing the skill empowers of your fire spells for the biggest damage boost. You can also empower your beginning spell, Magic Missile. You can empower skills immediately starting at level 1.

5. Trickster

Trickster Fiesta Online

Due to their incredible speed and agility, the Trickster is an expert at dealing damage in a short amount of time. They are trained assassins, taught to detect any weaknesses and use them to their advantage. With every slash of a claw or strike of a blade, the Trickster acquires a soul– living essence used to unleash forceful attacks, powerful enough to bring even the toughest opponent to their knees.

Tricksters can equip either Claws or Dual Swords. They can only wear armor specific to their class and level. Main attributes are Strength (for damage) and Dexterity (increases the ability to evade attacks). To increase your SP (spirit points), ability to use more skills and chance for critical hits, try adding some points to spirit.

For your skill empowers (under skills button “K” key), focus on decreasing the cooldown time of your important skill such as Claw Swipe and Lacerate. As you grow stronger, then focus on increasing the damage output of your soul consumption skills like Razor Claw and Claw Lunge.

I created an account on fiesta and started playing using my newly created character named Lia. I enjoyed the first stages of the game because i level up so fast and so easy and it is very easy to understand and play. There are game guides that will lead to quest and built in characters that will give you quests. This quests will give you experiences and money that will make you level up. Depending on the intensity of the quest the experience you will get. During quest you can also make allies by joining parties to finish it quickly, most of the time you party with people of the same quest level as you are. The strategy on choosing party members specially during quest where you need to kill monsters is to choose different characters to help you. Aside from quests you can also level up by killing monsters in different map area. Monsters you kill vary on level for each map you go. When you kill monsters lower than your level, you get only 1 experience. So the higher the level than you the monster is the higher the experience you get. When you fight and the enemy fights back you loose health, when you loose health you die, and will return back to the last portal you where in plus you also loose experience. During combat when you use skill powers you loose potion too. .Without potion you can’t use your skill powers and it would be hard to win any combat especially with high level monsters. Don’t worry you can rest for awhile to re-charge your bar of health and potion by resting on your mushroom. From time to time you need to restore to have potions or purchase it from the online store. To improve your social skills in the game you can join academies or guilds and earn some freebies when you level up(depending on the academy or guild’s inventory availability), Your guild mates can also help you in questing, leveling and fighting enemies.

As you advance through the games your gears, weapons and  your powers level up too as well as the rank. So far for my first character i am on Level 60 already and i stopped using her for awhile.

Aracher LIa

My First Character Lia is an Archer.

Archer Lia

Lia the Archer on different gears

Sexy Archer Lia

The above photo’s shows my Archer character in different gears and weapons. You have a choice of using the default free gears and weapons that you can buy from blacksmith’s using the money you gained from questing and fighting monsters or you can buy it from the online store.

SO i get tired using an archer and tried a healer, healers are popular most of the time especially in parties for quest because they can heal themselves and other players and  so far i am at level 56 now at this character.

Healer Lia in Filipiniana Costume

Healer lia on a purchased costume.

Healer Lia in action

Healer Lia fighting and on a default fiesta gear.

Basically that’s it. I am still happy with the game but planning to shift to a new character again once the healer becomes level 60. I want to try all characters. For those who wanted to try the game and is starting it here’s how.

Why Linux is better than Windows?

Reference here:

Tux on linux bg

1. Forget About Viruses – virus

If your computer shuts itself down without asking you, if strange windows with text you don’t understand and all kinds of advertisements appear when you don’t ask for them, if emails get sent to all your contacts without your knowing it, then your computer probably has a virus. The main reason for this is because it runs Windows.

Linux hardly has any viruses. And that’s not like “Oh well, not very often, you know”. That’s like “If you’ve ever heard of a real Linux virus, please tell me”. Of course, a Linux virus is not impossible to get. However, Linux makes it very hard for this to happen, for several reasons:

  • Most people use Microsoft Windows, and pirates want to do as much damage (or control) as possible: therefore, they target Windows. But that’s not the only reason; the Apache web server (a web server is a program located on a remote computer that sends web pages to your browser when you ask for them), which is open source software, has the biggest market share (against Microsoft’s IIS server), but it still suffers from much fewer attacks/flaws than the Microsoft one.
  • Linux uses smart authorization management. In Windows you (and any program you install) usually have the right to do pretty much anything to the system. If you feel like punishing your PC because it just let your precious work disappear, you can go inside the system folder and delete whatever you want: Windows won’t complain. Of course, the next time you reboot, trouble begins. But imagine that if you can delete this system stuff, other programs can, too, or just mess it up. Linux doesn’t allow that. Every time you request to do something that has to do with the system, an administrator password is required (and if you’re not an administrator on this system, you simply can’t do it). Viruses can’t just go around and delete or modify what they want in the system; they don’t have the authorization for that.
  • More eyes make fewer security flaws. Linux is Open source software, which means that any programmer in the world can have a look at the code (the “recipe” of any program), and help out, or just tell other developers “Hey, what if blah blah, isn’t this a security flaw?”.

2. Is your system unstable?  – unstable

Have you ever lost your precious work because Windows crashed? Do you always shut down your computer the proper way, or do you sometimes just switch it off because Windows has gone crazy and doesn’t let you do anything anymore? Have you ever gotten the “blue screen of death” or error messages telling you that the computer needs to be shut down for obscure reasons?

The latest versions of Windows, especially the “Professional” ones are becoming more stable than before. Nevertheless this kind of problem still happens fairly often.

Of course, no operating system is perfect, and people who tell you that theirs can never ever crash are lying. However, some operating systems can be so stable that most users never see their systems crash, even after several years. This is true for Linux. Here’s a good way to see this. When a system crashes, it needs to be shut down or restarted. Therefore, if your computer can stay up and running for a long time, no matter how much you use it, then you can say the system is stable. Well, Linux can run for years without needing to be restarted (most internet servers run Linux, and they usually never restart). Of course, with heavy updates, it still needs to be restarted (the proper way). But if you install Linux, and then use your system as much as you want, leaving your computer on all the time, you can go on like that for years without having any trouble.

Most of the time, you won’t leave your computer on for such a long time, but this shows how stable Linux is.

3. Linux protects your computer –marine tux

Viruses, trojans, adware, spyware… Windows lets all these enter your computer pretty easily. The average period of time before a Windows PC (connected to the Internet and with a default “Service Pack 2” installation) gets infected is 40 minutes (and it sometimes takes as little time as 30 seconds).

So you can either 1) install a firewall, 2) install an antivrus program, 3) install an anti-adware program, 4) get rid of Internet Explorer and Outlook (replacing them with Firefox and Thunderbird), and 5) pray that people trying to get into your computer aren’t smart enough to overcome these protections and that, if a security flaw is discovered, Microsoft will take less than a month to make an update available (and this doesn’t happen very often). Or you can install Linux and sleep soundly from now on.

As we have already said in the “virus” section, Open Source software (e.g. Linux) means more eyes to check the code. Every programmer on Planet Earth can download the code, have a look, and see whether it might have security flaws. On the other hand, the only people allowed to look at the Windows source code (its “recipe”) are people working for Microsoft. That’s hundreds of thousands of people (maybe millions) versus a few thousand. That makes a big difference.

But actually, it isn’t exactly a matter of how many flaws a system has, compared to the others. If there are many flaws, but nobody has discovered them yet (including attackers), or they are minor (they don’t compromise an important part of the system), attackers won’t be able to do great damage. It is really a matter of how fast a security flaw can be solved once it has been discovered. If a security flaw is discovered in an open source program, anyone in the open source community can have a look and help solve it. The solution (and the update) usually appears within a few days, sometimes even a few hours. Microsoft doesn’t have that much manpower, and usually releases security patches within about a month after the flaw has been discovered (and sometimes published): that’s more than enough for attackers to do whatever they want with your computer.

4. Don’t pay big money for your OS… –dollar

You’re probably saying to yourself : “Oh, I didn’t pay for Windows”. Are you absolutely sure ? If your computer came with a copy of Windows, then you paid for it, even if the store didn’t tell you about that. The price for a Windows license amounts to an average of one fourth of each new computer’s price. So unless you obtained Windows illegally, you probably paid for it. Where do you think Microsoft gets its money from?

On the other hand, you can get Linux completely free of charge. That’s right, all these guys all around the world worked very hard to make a neat, secure, efficient, good-looking system, and they are giving their work away for everybody to use freely (if you wonder why these guys do such things, drop me an email and I’ll try to explain the best I can :) ). Of course, some companies are making good business by selling support, documentation, hotline, etc., for their own version of Linux, and this is certainly a good thing. But most of the time, you won’t need to pay a cent.

5. Its a free license –liberty tux

Linux and “Open Source” software are “free”. This means their license is a “free license”, and the most common is the GPL (General Public License). This license states that anyone is allowed to copy the software, see the source code (the “recipe”), modify it, and redistribute it as long as it remains licensed with the GPL.

So what do you care about freedom? Imagine that Microsoft disappears tomorrow (okay, that’s not very likely, but what about in 5 years, 10 years?). Or imagine it suddenly triples the price for a Windows or Office license. If you’re tied to Windows, there’s nothing you can do. You (or your business) relies on this one company, on its software, and you can’t possibly make things work without it (what good is a computer without an operating system?). Isn’t that a serious problem? You’re depending on one single company and trusting it wholeheartedly to let something so important nowadays as your computers work the way they should. If Microsoft decides to charge $1000 for the next version of Windows, there’s nothing you can do about it (except switch to Linux, of course). If Windows has a bug that bothers you very much and Microsoft won’t fix it, there’s nothing you can do (and submitting bugs to Microsoft isn’t that easy, see the “Report bugs” section).

With Open Source, if a particular project or support company dies, all the code remains open to the community and people can keep improving it. If this project is especially useful to you, you can even do this yourself. If a particular bug annoys you, you can submit it, talk with the developers, but even better, you can fix it yourself (or hire someone to do so), and send the changes back to the upstream developers so that everyone gets the improvement as well. You’re free to do (nearly) whatever you want with the software.

6. No more c**pware. crapware

If you’ve ever purchased a new computer running Windows, you must know that it can be a very frustrating experience.

It all starts when you first turn it on: countless windows start to open, asking you to subscribe for services, the premium version of an antivirus, games you never asked for, productivity applications requiring you to create an account online, etc.

But it doesn’t stop there. Each time you boot your computer, all those pre-installed programs need to start in the background, and you have to wait longer and longer between the time you see your desktop appear on the screen and the time when it stops being much too slow to use because all those programs are starting up.

To add insult to injury, often times after you’ve owned your new computer for 30 days, new dialogs start to pop up, and you realize that some of these programs that you thought were free (for example, an antivirus) really aren’t, all you have is a free 30-day trial.

The thing is, most computer manufacturers believe this is a good thing. They are installing programs onto your computer before you purchase it, thinking they will improve your experience, because you get “more” for the same price, and they believe this can help differentiate them from the competitors, who may not offer as many “improvements” over the default system, or maybe not the same ones. For them, this is added value.

But for the user, this is mostly more pain, more waiting, more uninstalling unwanted programs, more money to pay if you decide you do need that not-so-free-after-all antivirus, and at the end of the day, a bloated and crippled computer. That’s why these programs have been given a not very polite name: “crapware”.

None of that with Linux. No program will nag you about suscribing, paying after a trial period ends, or just slow your computer down and make you wait some more while it starts, just when you thought it was ready to be used. Linux comes with everything that you need to start working right away,

7.  Forget about drivers.driver tux

New pieces of hardware, even the simplest kind, usually come with a CD. On the CD, a very small piece of software called a “driver”. If you read the instructions manual, you’ll know that the hardware won’t work on a Windows computer until you install the driver. If you’re like most people and do not read the manual, then you’ll probably figure it out yourself when you see your new high-tech gizmo doesn’t work out of the box.

Insert CD, click on installation wizard, wait, eject CD, reboot computer.

If you bought the hardware a while ago and are re-using it on another computer, you’ll probably want to forget about the CD and fetch the latest version of the driver from the manufacturer’s website. Which can take quite a bit of time, given how, huh, let’s say strangely organized some manufacturers’ web sites are.

Okay, now that’s only one piece of hardware. Now imagine you want to install Windows on a whole new, untouched, computer. For each little piece of hardware you’ll have to find the latest driver (or use a CD), install it, and reboot from time to time. Video card, sound card, keyboard, mouse, motherboard chipset, etc. (better do the video card driver first or you’re stuck with your high-end screen showing a very low resolution mode). And that comes after an already rather long installation of Windows itself.

Linux doesn’t need separate drivers. All the drivers are already included in the Linux kernel, the core of the system, and that comes with every single Linux installation. This means:

  • A very fast and standalone installation process. Once you’re done, you have everything you need to start working (including the software you’ll be using, see “When the system has installed…” item on this website).
  • Out-of-the-box ready peripherals.
  • Less harm for the planet because all these CDs don’t nee

8. Update all your software with a single click.

Windows has a pretty convenient tool called “Windows update”, which allows you to update your system with the latest updates available.

But what about all your non-Microsoft software? Adobe applications? ZIP compresser? Burning program? Non-Microsoft web browsers and email clients, etc.? You need to update all of them, one by one. And that takes time, since each one of them has its own (auto-)updating system.

Linux has a central place called the “Package manager”, which takes care of everything installed on your system, but also every single piece of software your computer has. So if you want to keep everything up-to-date, the only thing you need to do is press the “Install Updates” button down there :

9. Why copy software illegally if you can get it for free?

So, you’re perfectly clean, you have *cough* purchased a license for all the software you’ve ever used *cough*, and nobody can bother you about this? Well, if that’s the case, congratulations :)

However, for most people, let’s be honest, illegally copied software is very common. Copying Adobe Photoshop instead of buying it probably doesn’t let you have nightmares. But are you really confident that you won’t ever have trouble for that? Not so sure, huh… Software makers are progressing and finding more and more ways to track down illegal owners, and since more and more people tend to have broadband (permanent) connections, they might add an online functionality on the software that will control and verify your copy each time you launch it.

If you run Linux and install free software, you won’t have to worry about this ever again! Most of free (as in free speech) software is free (as in free beer). You can find a free replacement for most of the commercial software out there. They might lack some of the advanced functionality, but they’ll be more than enough for most people. Here’s a list of some commercial software, and their open source equivalents :

Commercial Open source Exists on Windows?
Adobe Illustrator (~$500) Inkscape Yes
Adobe InDesign (~$700) Scribus Yes
Adobe Photoshop (~$600) The GIMP Yes
Adobe Premiere (~$800) Pitivi, Kino, Cinelerra No
Adobe Reader (free) Evince, Kpdf, GV Yes
Apple iTunes (free) AmaroK, Rhythmbox, Banshee No
Autodesk 3ds Max (~$3500) Blender Yes
Autodesk Maya (~$7000) Blender Yes
Bittorrent (free) Transmission No
Cubase (~$500) Ardour No
Kazaa (free) aMule, eMule Yes
Microsoft Excel (~$200) LibreOffice Spreadsheet Yes
Microsoft Internet Explorer (free) Firefox, Chrome, Konqueror Yes
Microsoft Office (~$400) LibreOffice Yes
Microsoft Windows Mail (free) Thunderbird, Evolution, KMail Yes
Microsoft Powerpoint (~$200) LibreOffice Presentation Yes
Microsoft Windows Media Player (free) Mplayer, VLC, Totem, Kaffeine, Xine Yes
Microsoft Word (~$200) LibreOffice Word Processor Yes
Microsoft Windows Messenger (free) Pidgin, Kopete, aMSN Yes
Nero (~$100) Brasero, K3b No
Pro Tools (~$600) Ardour No
Quark XPress (~$800) Scribus Yes
QuickTime Player (free) Mplayer, VLC, Totem, Kaffeine, Xine Yes
Winamp (free) AmaroK, Rhythmbox, Banshee No

10. Need new software? Don’t bother searching the web, Linux gets it for you. –

If you want to check out a new piece of software in Windows, you’ll need to:

  1. Search the web to find which piece of software suits your needs.
  2. Find a web site that allows you to download it.
  3. Maybe pay for it.
  4. Actually download the software.
  5. Install it.
  6. Sometimes reboot your computer.

Whew, that’s a lot of work to just try out something new!

With Linux, everything is much simpler. Linux has what is called a “package manager”: each piece of software is contained in its own “package”. If you need some new software, just open the package manager, type a few keywords, choose which software you want to install and press “Apply” or “OK”. Or you can just browse existing software (that’s a lot of choice!) in categories.

11. Jump into the next generation of desktops.RHEL 5 Desktop

You have been impressed by the 3D and transparency possibilities first introduced in Windows Vista, and decided that these unique capabilities were worth a few hundred dollars? You even bought a new computer so that you could meet Vista’s (very high) requirements? Fooled you: Linux can do better, for free, and with much less demanding hardware requirements.

12. Does your digital life seem fragmented? – fragments

If you already know what fragmentation is, and are already used to defragmenting your disk every month or so, here is the short version : Linux doesn’t need defragmenting.

Now imagine your hard disk is a huge file cabinet, with millions of drawers (thanks to Roberto Di Cosmo for this comparison). Each drawer can only contain a fixed amount of data. Therefore, files that are larger than what such a drawer can contain need to be split up. Some files are so large that they need thousands of drawers. And of course, accessing these files is much easier when the drawers they occupy are close to one another in the file cabinet.

Now imagine you’re the owner of this file cabinet, but you don’t have time to take care of it, and you want to hire someone to take care of it for you. Two people come for the job, a woman and a man.

  • The man has the following strategy : he just empties the drawers when a file is removed, splits up any new file into smaller pieces the size of a drawer, and randomly stuffs each piece into the first available empty drawer. When you mention that this makes it rather difficult to find all the pieces of a particular file, the response is that a dozen boys must be hired every weekend to put the chest back in order.
  • The woman has a different technique : she keeps track, on a piece of paper, of contiguous empty drawers. When a new file arrives, she searches this list for a sufficiently long row of empty drawers, and this is where the file is placed. In this way, provided there is enough activity, the file cabinet is always tidy.

Without a doubt, you should hire the woman (you should have known it, women are much better organized :) ). Well, Windows uses the first method ; Linux uses the second one. The more you use Windows, the slower it is to access files ; the more you use Linux, the faster it is. The choice is up to you!

13.Choose what your desktop looks like. –

Pretty much all Windows users have the same desktop. You can still change your wallpaper, or the color of your windows decorations (default is blue), but basically you’ll still end up with the usual Windows interface.With Linux, choice has been brought back to you. You’re no longer forced to accept the one-and-only way to manage multiple windows: you can choose among many programs, which are called “desktop environments”. But don’t worry, you won’t need to worry about that, since you’ll have a pretty good default. The point is you can change it if you wish.

Windows has a number of design flaws, resulting in it becoming slower and slower and not lasting very long. You’ve probably heard more than once someone say “My computer is getting sluggish, I’m gonna reinstall”. Reinstalling Windows solves the problem… until next time.

You may think this is just how computers work: they’re very new technology, and not really stable yet. Well, try Linux and you’ll be surprised. Five years from now, your system will be just as fast and responsive as the day you installed it, not to mention that you won’t have any viruses, adware, trojans, worms, etc., that would force you to reinstall anyway.

I have managed to convince many people to switch to Linux, while keeping Windows on their hard disk, because they needed to use some piece of software that Linux doesn’t have (eg Autocad), so they use both systems. Since the day they switched, most of them have reinstalled Windows about once in a year or two; but Linux didn’t let them down, and is still running perfectly well and is still snappy today.

Linux lets you spend more time working, less time reinstalling over and over again.

15. Do something for the environment. – environment

How can Linux be different from Windows when it comes to environment, you might ask? After all, they’re both just pieces of software with little impact on pollution or climate change. Well, choosing Linux can actually have an influence on the environment:

  • Windows and Mac OS are sold in boxes. This means that massive amounts of paper and plastic need to be manufactured before the boxes get to your nearby store’s shelves (and be disposed of after you buy them). Linux is freely downloadable from the Internet; no amount of plastic or paper is involved.
  • Proprietary applications for Windows or Mac OS are also, most of the time, sold in local stores, in boxes, whereas you can download the vast majority of software for Linux from the Internet, for free (again, a whole lot of saved paper and plastic!).
  • As the hardware requirements for Windows or Mac OS get higher and higher, a lot of computers are made obsolete, and would need to be disposed of… but since Linux runs pretty well even on very old machines, they can be recycled for various purposes (storage, internet access, multimedia box, etc.) instead of being thrown out!
  • Millions of CDs are pressed to hold Windows or Mac OS boxes and are sold to customers. Linux also needs to be burnt on a CD before installation (in most cases at least — installation from the network or from a hard disk is also quite common). However, most people choose to burn it on a rewritable CD (“CD-RW”), which can be reused for other purposes after the installation is over (unlike proprietary operating systems, you don’t need to keep the CD around after you’ve installed the software, you can always download it again later).

16.No back doors in your software.

The difference between “closed source” (proprietary) and “open source” software is (how did you guess?) that their “source” is open. Huh, okay, why do I care? Well, the “source”, or “source code”, is like the secret recipe of every software, like the recipe of a cake. When you buy a cake, there’s no way you can figure out the exact recipe (although you can guess bits and pieces, “there’s some coconut in here”). If a bakery gave out the recipe for its super-sucessful cheesecake, it would soon go out of business because people would bake it for themselves, at home, and stop buying it. Likewise, Microsoft does not give out the recipe, or “source code”, of their software, like Windows, and rightly so because that’s what they make their money from.

The problem is they can put whatever they want in their recipe, without us knowing. If they want to add a bit of code saying “every 12th of the month, if the computer is online, create a list of all the files that have been downloaded in this computer since last month, and send it back to Microsoft through the network”. Microsoft probably doesn’t do that, but how would you know, since everything is closed, invisible, secret?

A little while ago (October 2008) a lot of Chinese Windows users (most of them buy pirated copies of Windows) saw something strange happen with their computer: every hour, their screen would go black for a few seconds. Nothing to really prevent you from working, but it can easily make you go nuts. Microsoft had added a bit of code (an ingredient to the recipe) saying “if this is detected as a pirated copy of Windows, make the screen black for a few seconds, every hour”. Now the point is not that the software was pirated: pirating software is bad, period. The point is that these users got an automatic update for Windows (updates usually fix bugs and add new features) without knowing how it would affect their system. No one knew.

Changing the source code of open source software is a much more open process. By definition, all the recipes are public. It doesn’t matter to you since you won’t be able to understand the code anyway, but people who understand it can read it, and speak out. And they often do. Every time someone wants to change the source code, all other developers are able to see the change (“hey man, why did you add this code spying on the user’s keyboard input, are you out of your mind?”). And even if the whole team of maintainers for a piece of software go crazy and start adding puppy-killing features all over their source code, someone outside the team can very well take the code, remove all the bad bits, create a whole new version of it, and let the world know what the difference is. It’s open.

That’s why you can be sure open source software doesn’t do bad things behind your back: the community keeps a close eye on all the recipes.

17. Enjoy free and unlimited support. –

One of the great assets of the Open Source community (and Linux in particular), is that it’s a real community. Users and developers really are out there, on web forums, on mailing lists, on IRC channels, helping out new users. They’re all happy to see more and more people switch to Linux, and they’re happy to help them get a grip on their new system.

So if there’s something you don’t understand, a program that doesn’t behave the way you would expect, or a feature that you can’t seem to find, don’t hesitate to go and ask for help. If there’s somebody near you (family? co-workers?) who is using Linux, he or she will probably be happy to help you out. Otherwise, just go online and you’ll find literally thousands of places where nice people will answer you and walk you out of your problem most of the time: geeks actually are very nice people, if you ask your question politely. Just type “linux help” (or replace “linux” with whatever distribution you chose — see the install section) in Google and you’ll undoubtedly find everything you need.

18. Too many windows? Use workspaces. – once you have your word processor, your web browser, your email application, your instant messenger software and some windows open to explore your files, how do Windows users manage not to get lostin this clutter?

Workspaces is a feature I would never trade for anything else. You probably only have one screen, right? Try Linux, and you have four. Well, you can’t actually look at the four of them at the same time, but this doesn’t matter since your eyes can’t look in two directions at once, right? On the first screen, lets put your word processor. On the second one, your instant messenger software. On the third one, your web browser. So when you’re writing something in your word processor and you want to check out something on the web, no need to review all your windows to find your browser, stacked all the way behind the others. You just switch to your third screen and voilà, here it is.

19. No big mess in your start menu. –  All installable pieces of software for Linux come with information on what kind of software they contain, so that the user (that would be you!) doesn’t need to do anything to keep applications neatly sorted into categories:

20. Don’t wait years for bugs to be solved; report and track them down. –bugs

If you find a bug in Windows, you can basically wait and pray that Microsoft will fix it fast (and if it compromises your system’s security, you would have to pray twice as hard). You might think that reporting that bug to Microsoft (so that they can fix it more quickly) must be easy. Well, think again. Here is an interesting article about this. What if Microsoft doesn’t even notice the bug? Well then, let’s hope the next version of Windows will fix it (but you’ll need to pay another few hundred bucks).

Nearly all open source software (including Linux distributions) have a bug tracking system. You can not only file bug reports (and you’re encouraged to do so!) explaining what the problem is, but you can see what happens next : everything is open and clear for everyone. Developers will answer, they also might ask a little extra information to help them fix the bug. You will know when the bug has been fixed, and you will know how to get the new version (still for free, needless to say). So here you have people taking care of your problems, keeping you informed about it, and all that for free! If the problem is solved on your system, it will be on everyone else’s : it’s in everyone’s interest to work together to make software better. This is how open source works.

21. Are you tired of restarting your computer all the time?Have you just upgraded one or two little things on your Windows system with “Windows update”? Please reboot. Have you just installed some new software? Please reboot. Does your system seem unstable? Try to reboot, everything will probably work better after that.Windows always asks you to restart your computer, and that can be annoying (maybe you happen to have a long download going on, and you don’t want to interrupt it just because you updated a few pieces of your system). But even if you click “Restart later”, Windows still keeps bothering you every ten minutes to let you know that you really should restart the computer. And if you happen to be away from your computer and you didn’t see the question, it will happily reboot automatically. Bye bye long download.Linux basically doesn’t need to restart. Whether you install new software (even very big programs) or perform routine upgrades for your system, you will not be asked to restart the computer. It is only necessary when a part from the heart of the system has been updated, and that only happens once every several weeks.Do you know Internet servers? They’re the big computers that answer you when you ask for a web page, and send the information to your browser. Most of them run Linux, and since they need to always be available (a visitor could come anytime), they aren’t restarted very often (services aren’t available while the system is starting). Actually, many of them haven’t restarted for several years. Linux is stable, it runs perfectly well without restarting all the time.You’ll probably not let your computer stay on for several weeks but the point is: the system won’t bother you with restarting all the time.
22. Let your old computer have a second life. –Windows requires more and more hardware power as its version number increases (95, 98, 2000, Me, XP, etc.). So if you want to keep running Windows, you need to constantly buy new hardware. But I can’t see any good reason for so fast an evolution. Of course, many people need a lot of computer power and new hardware and technologies are really helping them. But for most users, who surf the web, read and write emails, write text files and slides, what’s the point of buying a new computer every 2, 3 or 4 years, apart from letting computer vendors earn more money? What is exactly the profound reason why your computer can’t do any more of what it did perfectly well 5 years ago?Linux runs perfectly well on older hardware, on which Windows 7 would probably even refuse to install, or leave you waiting for 20 seconds after each click. Of course, Linux won’t make a race-winner out of your 12-year old computer, but it will run very well on it and allow you to perform usual tasks (surfing the web, writing documents, etc.) just fine. The very computer that delivers this page to you is not very young and runs Linux: if you can read this, then it is up and running (and if the website loads slowly, blame my Internet connection only).

24. Help other countries, and your own. –earth

Microsoft is an USA company, and its success is great for the American economy.

But if you don’t live in the USA, when you buy propietary software (eg Windows), about a half of the money goes directly to the software company’s HQ (eg Microsoft’s): that money leaves your country, while the other half stays in (sales commissions, etc.: no technical benefits). Your country is not producing anything, and you don’t even need qualified people to sell boxes. That leads to IT professionals with no high level knowledge who only install and configure proprietary software without the option of modifying/learning/customizing it.

With Free Software (eg Linux), the economy (and IT professionals’ knowledge) of your country could improve, since there could be a lot of small/medium companies customizing solutions, providing support, consulting, etc.

People who know how to do things and retain money in your country will benefit from it, rather than people who just sell boxes with a predefined sales pitch, sending your money offshore, leaving IT professionals without real knowledge about how things work.

25. Use MSN, AIM, ICQ, Jabber, with a single program. –pidgin

You may have accounts for several instant messaging services, such as MSN, Yahoo, ICQ, Jabber, AIM, Facebook chat, etc. While running Windows or Mac OS X, you probably need one program to connect to each one of those : MSN Messenger for MSN, ICQ for ICQ, etc.

With Pidgin, the instant messenger for Linux (it exists for Windows as well, and for Mac OS X with the name “Adium”), you can connect to all these services at once, with this one program, and see all your buddies at the same time.

26. Get a great music player. – Linux has many music players (including AmaroK, Rhythmbox, Banshee, etc.), and some of them are great. Check out AmaroK for example (see the screenshot): it manages and plays your music perfectly, learns which tunes you prefer, automatically fetches their title (and lyrics) on the Internet, and even gets the CD covers for you!

27. Keep an eye on the weather. – Are you tired of having a thermometer outside your window and go check it before getting out? Just take a look at your Linux screen and keep an eye on the weather

The few cases where you should stick to Windows (for now)

Until recently, many software publishers considered the software market for Linux to be too small to bother releasing software for it. Though this is beginning to change, most proprietary software does not run within Linux.

That being said, there are several Open Source programs that can replace these “essential” proprietary ones (see this section).

Give these programs a try; they often release Windows versions, which you can use right now. Take a look at their screenshots and feature lists, and see if they satisfy your needs.

If there is a piece of software that you absolutely cannot work without, then keeping Windows is probably a good choice. However, you can have both operating systems installed (often called “dual-booting”), which can be used to suit your needs.

There is also a project called “Wine” which, in some cases, is capable of running a given Windows application in Linux. You can visit their homepage, which includes listings of compatible software, at www.wineHQ.org. Another option available is to emulate Windows itself within Linux, though this is typically not suitable for running high-performance programs.

2. You’re a hardcore gamer– game addictMost games are compatible with Windows, and nothing else. Some of them have Mac versions, and some of them have Linux versions (Quake 4, Neverwinter Nights, etc.), but most of them just run on Windows.So if you spend a lot of time playing recent games, you should stick to Windows. But you can still install Linux, keep Windows (see the install section), and use both of them, depending on your needs.If you do like to play games but aren’t very demanding on their recency, note that software like Wine or Cedega can help you run not-so-recent Windows games under Linux without any problem.
3. You work in the book/printing industry – Linux software still has very experimental CMYK features. This is getting better, but it’s not really satisfying for professional use yet.While most books and magazines about free software switched to Linux a long time ago (and don’t they look great ?!), if you work in the printing industry and use a lot of CMYK colors, with subtle images, special printing effects, etc., you probably should stick to Windows for now. But you can still install Linux, keep Windows (see the install section), and use both of them, depending on your needs.Note that you can also use am image editor called Pixel, which supports CMYK. However, I still believe that Linux isn’t ready for prime time in the printing industry just yet.
 Most pieces of hardware work just fine with Linux. However, very recent hardware (a few months old) are sometimes not yet supported. Like software vendors, many hardware vendors still consider the Linux market as a very small one, and don’t bother to provide Linux drivers for their hardware. The Linux developers work on that, and do a terrific work to let every piece of hardware work like a charm, but this takes a little time.The best and most straightforward way to see whether your hardware is well supported is to run Linux from a Live CD (see the “Try Linux without touching Windows” section).

Okay, I want Linux on my PC! What should I do now?

Oh, and if you’re already a Linux geek, you might want to read this FAQ.

(Cover of Business Week, March 2003)

This website was created by Manu Cornet (profile on Google+). If you would like to translate this website into your language (or complete an existing translation), you can follow the instructions on this page. If you have ideas for great features to put here, or if you have better screenshots, or if you found a typo/English mistake please write here.

Installing Centreon on Centos

What is Centreon?

Centreon is an Open Source software package that lets you supervise all the infrastructures and applications comprising your information system.
please check this for more information.

_ nagios
_ nagios-plugins
_ ndoutils
_ nrpe
_ make
_ sudo
_ apache (httpd server)
_ mysql (database server)
_ php
_ gd
_ gd-devel
_ perl
_ gcc
_ rrdtool
_ net-snmp

Step 1: Install Dependencies

root@linux: ~ # yum -y install make sudo gd gd-devel httpd* mysql* php* perl* gcc rrdtool* net-snmp*

if you can’t install rrdtool via yum, you can follow this:

1) add rpmforge repository

root@linux: ~ # yum -y install yum-priorities

2) edit file priorities.conf

root@linux: ~ # vim /etc/yum/pluginconf.d/priorities.conf


3) download and install rpm forge

root@linux: ~ # wget http://apt.sw.be/redhat/el5/en/i386/RPMS.dag/rpmforge-release-0.3.6-1.el5.rf.i386.rpm
root@linux: ~ # rpm –import http://dag.wieers.com/rpm/packages/RPM-GPG-KEY.dag.txt
root@linux: ~ # rpm -K rpmforge-release-0.3.6-1.el5.rf.i386.rpm
root@linux: ~ # rpm -i rpmforge-release-0.3.6-1.el5.rf.i386.rpm

4) install rrdtool using yum

root@linux: ~ # yum -y install rrdtool rrdtool-devel perl-rrdtool

to install nagios, nagios-plugins, ndoutil, nrpe, you can check this.

Step 2: Compile Centreon

1)download package

root@linux: ~ # wget http://download.centreon.com/centreon/centreon-2.0.tar.gz

2) extract package

root@linux: ~ # tar -xzvf centreon-2.0.tar.gz

3) compile centreon

root@linux: ~ # cd centreon-2.0
root@linux: centreon-2.0 # ./install.sh -i

answer all question script. you can just press return as default.
or press key y for yes or n for no.

the location of RRDs.pm config will be :


the location of  PEAR.php config will be:


When done with the compilation you can check in http://yourdomain/centreon, and continue with web interface installation.

4)web interface installation
follow instruction on-screen and click Next button to continue installation. make sure those is OK result.
if there’s any problem, it’s give you declaration for help (step 4). if u get error like step 4 you can use chown and chmod for solution.

root@linux: ~ # chown -R nagios.apache /usr/local/nagios
root@linux: ~ # chmod -R 775 /usr/local/nagios

5) Test. Open your browser and goto http://yourdomain/centreon

+ http://www.google.com
+ http://tech-db.com/node/26
+ http://nagioswiki.com/wiki/index.php/Installing_Centreon_on_Centos_5

Funny Guys!

Its started one Thursday evening. We tuned the channel to TruTv and saw this show called “Impractical Jokers”, and the rest of the night i have tears running down my face. Tears from laughing while watching these guys named Sal, Quinn, Joe and Murr also known as the “Impratical Jokers”.


Impractical jokers

Impractical Jokers is an American hidden camerapractical jokerealitytelevision series that premiered on TruTV on December 15, 2011. It follows the four members of the comedy troupe The Tenderloins as they coerce one another into doing public pranks while being filmed by hidden cameras. The show differs from other prank television programs in that the stars of Impractical Jokers do not know the details of the prank until the moment they are performing it on strangers. While one cast-member performs the prank, the other three comedians in the troupe are behind the scenes feeding lines to their friend via microphone (with an earpiece). The lines fed to the prankster are meant to create a humorous and awkward exchange between the prankster and the stranger being pranked.

On June 21, 2012, TruTV announced that Impractical Jokers had been renewed for a second season consisting of 15 episodes.[1]

Four bonus episodes from Season 2 aired during the month of September 2012. The official second season premiere is scheduled for December 13, 2012. [2][3]

Here’s the Youtube Channel for these guy’s previous episodes.

You can also visit the facebook page and like.

Check also the full episodes on TruTv’s Impractical Joker’s website.




A Tour to Puerto Princesa City Palawan 2012

I love traveling so  as much as possible i am saving experiences and adventures by going on places. November 2011, me and my friends planned a visit to Puerto Princesa Subterranean River  Park (Puerto Princesa City Palawan Underground River). Currently the river park was declared as one of the seven wonders of Nature.

Underground river

Shows the facade of the underground river.


 inside the underground river.

Shows inside the underground river.


The Puerto Princesa Subterranean River National Park is located about 50 kilometres (30 mi) north of the city centre of Puerto Princesa, Palawan, Philippines. The river is also called Puerto Princesa Underground River. The national park is located in the Saint Paul Mountain Range on the northern coast of the island. It is bordered by St. Paul Bay to the north and the Babuyan River to the east. The City Government of Puerto Princesa has managed the National Park since 1992. The park is also known as St. Paul’s Subterranean River National Park, or St. Paul Underground River. The entrance to the Subterranean River is a short hike from the town of Sabang.

In 2010, a group of environmentalists and geologists discovered that the underground river has a second floor, which means that there are small waterfalls inside the cave. They also found a huge cave dome, measuring 300 meters above the underground river, incredible rock formations, large bats, a deep water hole in the river, more river channels, another deep cave, marine creatures, and more. Deeper areas of the underground river are almost impossible to explore due to oxygen deprivation.

On November 11, 2011, Puerto Princesa Underground River was provisionally chosen as one of the New7Wonders of Nature. This selection was officially confirmed on January 28, 2012.[1]


January  2012, I packed my suitcase and Flew 8500 Miles. The budget as per planned including the tour packages, Plane Transportation and Accommodation(exclusive of food, some transportation not included in the tour, and the souvenirs).

Whoops. Its expensive but we’ve manage to push through. So the day of the trip came. We are about 14 people going on the trip. Divided in 2(two) groups. Group one boarded via AirPhil. As Usual we are delayed and we need to ride a bus from NAIA Terminal 3 to get to the Plane. Well, Am kind of scared because the Plane looks crippling old. Group one came in first, The van from the tour company picked us from the airport and we headed to the hotel  Ysabelle Mansion. The tour starts.

Ysabelle Mansion Facade

Ysabelle Mansion Facade


Day 1 of Tour: Island Hopping

We went island hopping from 11 am to 5 pm, We drove first to get to Honda Bay where the hopping starts. Listed our names and hop on the boat to start. Well unluckily, the waves were not that friendly during and after the Island Hopping and one boat flipped. The people on that boat eventually survived See some shots.

Honda Bay

Honda Bay


Our Boat for the Island Hopping.

Our Boat for the Island Hopping.


Pandan Island

Pandan Island

Pandan Island

Pandan Island

Pandan Island

Pandan Island

Snake Island

Snake Island

Snake Island

Snake Island


 Day 2: City Tour
The Second Batch came in from a delayed flight via Cebu Pacific. Just like before a van picked them up. Headed to Ysabelle mansion and started our City Tour.

Heritage Museum

Heritage Museum. We were been restricted to go inside because there’s an Educational Field Trip Happening. This kind of things won’t attract visitors. Imagine we traveled that far to see PP, Palawan at its best but been restricted because of some sort of Field trip.

Palawan Special Batalion WW2 Museum

Palawan Special Batalion WW2 Museum. This is a new museum. We went here to replace the failed visit to Heritage Museum.

Mitra Hill

Mitra Hill: Overlooking the Honda Bay

Crododile Farm

Crocodile Farm

Baker’s Hill, Palawan. A Majestic place that looks like a mini Disneyland minus the rides. Pretty Plant formation and Flower Arrangement and statues. Beautiful Decorations, stores, Animals.

Plaza Cuartel

Plaza Cuartel is the restored ruins of an old garrison where Japanese soldiers burned 143 American prisoners of war inside a tunnel and stands as a grim reminder of World War II atrocities. Only ten prisoners survived to tell the story about what happened inside that tunnel.

Day 3: Puerto Princesa Underground River

Facade of the Underground river

Facade of the Puerto Princesa Palawan Underground river

Shows the Underground river inside

Shows The forest conservation of the subterranean river Shows The forest conservation of the subterranean river

Sabang Beach

Sabang Beach

Sabang Beach

Sabang Beach

So basically that’s it. The trip all in all is concise, Tiring and enjoyable. We were just out of time to do all stuffs especially on our main purpose there. The visit to the underground river. The boatmen from the beach and the guide where rushing us from the time we rode to go to the underground river and when we get back to eat lunch. Well, i guess that’s the disadvantage of getting on a tour package, you don’t own your time. I wanted to ride the zipline, swim on Sabang beach, mountain trek. Definitely i will be back sometime to experience other adventures.

Before i forgot, We also tried the best restaurant in PP. Here are some.

 Bilao at palayok Restaurant

Bilao at palayok Restaurant

Badjao Seafront

Eat Healthy and tranquil while overlooking the sea. Serene environment for people stressed from the city life.


Experience Fine Dining while barefooted over black out.

Kinabuch Grill and restaurant

Wanna Try Exotic Dishes? Try to eat in Kinabuchs Restaurant. We tried the Crocodile Dish and Tamilok (Wood worm)


Taraw Vista Lodge and Restaurant (A Typical  Filipino Dish Buffet Restaurant that’s located just a few feet away from the Sabang Beach)